In the rare case your account isn’t reinstated, we’ll thoroughly review your case and offer a full or partial refund — depending on the circumstances and documentation provided.

No — Restore Sellers is an independent service provider and is not affiliated with or endorsed by Amazon. However, we are part of the Amazon Ads Partner Network, which reflects our knowledge of Amazon's advertising tools. Our experience with policy trends, appeal processes, and seller platform standards helps us craft appeals that align with Amazon’s expectations.

You’ll need to share accurate case details, including any documents Amazon requested (like invoices or authenticity proof). The clearer and more complete your info is, the stronger the appeal.

While we have a high reinstatement success rate, Amazon makes the final decision. However, most sellers we assist are reinstated thanks to our high success rate, data‑driven appeals, and persistent follow‑ups that maximize your chances of success.

We typically prepare and submit tailored appeals within 48 hours. On average, Amazon responds in 3–7 business days; however, we've seen some of our clients receive results in less than 24 hours. We'll keep you informed every step of the way.

No. We request a restricted sub‑user login with only the minimal permissions needed to file and monitor your appeal with Amazon Seller Support. You keep full control of your account at all times.